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Paying Water Bills

The Municipality issues water and wastewater bills every 2 months for the prior 2 months usage. Below is an annual schedule of billing dates and the period they cover:

You will receive a bill for the period of
February December 1 – January 31
AprilFebruary 1 – March 31
JuneApril 1 – May 31
AugustJune 1 – July 31
OctoberAugust 1 – September 30
DecemberOctober 1 – November 30

Water meters are read by remote sensors or RF transmitters that are located on the exterior of each home, business and facility that is connected to the water and wastewater system. This information is then downloaded into North Grenville’s billing system and a bill is produced based on these readings.

How can I pay my bill?

In person: at the Municipal office located at 285 County Rd 43. We accept cash, cheque or debit.

Online or telephone banking: it can take 3-4 business days for us to receive the payment, so please allow enough time to ensure you meet the due date.

Drop box: a locked drop box is located on the left hand side of the main door at the Municipal Centre for after hour payments. DO NOT PUT CASH IN DROP BOX.

Mail: cheques can be mailed to the Municipality of North Grenville, PO Box 130, Kemptville, Ontario K0G 1J0. DO NOT MAIL CASH. It can take 3-4 business days for us to receive the payment so allow enough time to ensure you meet the due date.

Pre-Authorized Payment: the Municipality automatically withdraw your utility payments from your bank account. The payments are withdrawn from your account on the 15th of each month. During the month in between billings, your account will be debited $50 per unit and then the balance of the bill with be withdrawn the following month. If you would like to be set up for Pre-Authorized Payment complete the Pre-Authorized Water and Sewer Payment Form, indicate which month you would like your first payment to start and return the completed form to the Municipal office with a VOID cheque. Remember to sign and date the form.

Online By Visa or Mastercard: You may pay your taxes using Visa or Mastercard through Online Services. This method of payment is NOT available in person at the Municipal Office; it is offered online only. There is a 1.75% service fee applied by the service provider to help cover the processing fees that the credit card company charges.

Water Billing Contacts

  • Macpherson, Karen

    Water Wastewater Clerk

    613-258-9569 ext 104

  • Lang-Wilson, Mary

    Senior Client Service Representative

    613-258-9569 ext 120