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North Grenville introduces online credit card payment for taxes & utilities

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As part of the Municipality’s on-going commitment to excellence in customer service, North Grenville is pleased to announce that residents and property owners are now able to pay their tax and utility bills through the Municipal website using a credit card.

In addition to paying a bill, customers can also register their tax and utility accounts in order to be able to see past payments, amounts past due and upcoming payments.

“There have been consistent requests from members of the public for the ability to make payments with credit cards and Council is very pleased that we are now able to offer the service,” noted Corporate Services Chair & Deputy Mayor Barb Tobin. “However, while Council was in support of providing the convenience of credit card payments to the public, we felt it was important that the cost of that service be paid for by the users of the service.”

As a result of Council’s direction, a decision was made to offer the service in conjunction with a third party, Paymentus Corporation, who will charge a 1.75% service fee to every bill payment which will help cover the processing fees that the credit card companies charge.

“The ability to pay online with a credit card provides another option to the public,” stated Director of Finance/Treasurer Nicole Zywicki. She added that there are several low-cost or no-cost methods of paying bills including in-person at the Municipal office, pre-authorized payments, telephone or online banking, mailing or dropping off a cheque in the drop box at the Municipal Office.

The new payment method is available in time for the upcoming June tax and utility due dates and additional details on how to use the online payment are included in the tax and utility bills which have been mailed out in early June. Additional details on credit card payments can also be found on the Online Services page of the Municipal website.

For more information:

Nicole Zywicki, Director of Finance/Treasurer

613-258-9569 ext. 101