Drinking Water

The Municipality of North Grenville provides clean, safe drinking water, within Kemptville and to designated subdivisions, that is continuously tested from where the raw water enters our treatment plants to production, distribution and the taps. Standards for drinking water quality are set and enforced by the Province through various regulations and pieces of legislation so when you turn on your tap for a glass of cold water, be assured that you can do so with complete confidence that what you are drinking is clean and safe.

Ontario Drinking Water Quality Management Standard

As per Ontario’s Drinking Water Quality Management Standard, prescribed by the Safe Drinking Water Act (2002), the Water and Wastewater Division of the Public Works Department has established a Quality Management System (QMS) for the Kemptville Drinking Water System. The Operational Plan is administered by the QMS Representative with the support of Operational Staff, Top Management, and Council. The Operational Plan is accredited by the third-party risk management company SAI Global which audits the Quality Management System on an annual basis.

Quality Management System Policy

The Water and Sewer Division of the Public Works Department, on behalf of the Municipality of North Grenville, is committed to providing a consistent supply of safe drinking water. In doing so, all policies and procedures prescribed by applicable legislation and regulation will be adhered to. The Top Management Team consisting of the CAO, Director of Public Works and the Superintendent of Environmental Services, as well as the employees of the Water and Sewer Division of the Municipality of North Grenville, are committed to the maintenance and continual improvement of the Quality Management System (QMS). This commitment is demonstrated by continually reviewing, implementing, maintaining and updating the QMS to ensure the ongoing suitability and applicability of the system in guiding the treatment and distribution of safe drinking water to all consumers. 

For more information contact:

Ashley Stewart, Water Wastewater Compliance Coordinator at 613-258-9569 ext. 138 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

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Municipal Office
285 County Road #44,
PO Box 130
Kemptville, ON K0G 1J0

Hours:
Monday through Friday
8:30 am - 5:00 pm

General Inquiries
613-258-9569

Arena Staff (business hours)
613-258-9569 ext 141 or 175

Arena Staff (evenings/weekends)
613-316-2451 or 613-316-5010

After-hours Emergency Number
613-787-5651

This email address is being protected from spambots. You need JavaScript enabled to view it.